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Administrative Assistant-Hospice (Hospice Experience Required)


Full Time


NSI Hospice
Job Title: Hospice Administrative Assistant

Reports To: Hospice Director of Nurses

Job Description Summary

The Administrative Assistant is responsible for coordinating all aspects of the referral to admission process in compliance with federal and state regulations. Coordinates scheduling with the DON and assists the DON as needed.

Job Responsibilities
  • Communicates directly with all involved (doctor, nurse, facility, family, etc.) regarding the referral of a patient.
  • Responsible for communicating with the nurses completing needs assessments to coordinate and schedule timely admissions of patients that desire our care.
  • Records any pertinent medical history and assists in obtaining proper medical records that may be relevant to determine hospice eligibility.
  • Assists the with the management and organization of paperwork related to referrals and patient needs assessment and or admission.
  • Manages budget of the Hospice office.
  • Ensures coordination with pharmacy for patient care needs.
  • Assists in ordering DME and orders office and patient supplies as needed.
  • Assists in tracking non-admitted patients who are pending so patients may be admitted as soon as appropriate to achieve targeted growth goals.
  • Communicates with leadership and sales team daily regarding status of pending referrals.
  • Establishes and maintains positive working relationships with current and potential referral and payor sources to bring a greater understanding of the hospice philosophy and support patients and families that desire our care.
  • Knowledge of and adherence to all policy and procedures. Updates P and P as needed.
  • Maintains compliance by documenting accurately and timely within the organization’s electronic health record.
  • Assists in coordination of information for lDG meetings.
  • Maintains the volunteer schedules to meet minimum standards to include tracking hours and cost savings reports.
  • QA/ Ql/ QAPI functions.
  • Payroll and orientation for hospice staff as needed.
  • Patient visits as needed.
  • Maintains and Executes Emergency Preparedness ln-services as needed.
  • Ensures contracts are up to date.
  • Tracks infection/incident logs.
  • Coordinates with DON to ensure compliance with minimum standards and federal standards.
The above statements are intended to be a summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job—related tasks other than those stated in this description.


2 years experience with a Hospice agency
Computer experience including knowledge of Microsoft office and Excel.

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